Refund policy
Return and Refund Policy for Trophy Tailor
At Trophy Tailor, we are committed to providing our customers with high-quality products and excellent service. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
- You may return items within 5 days of receipt.
- To be eligible for a return, items must be unused, in original packaging, and in the same condition as received.
- Custom or personalized products are not eligible for return unless they are defective or damaged.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original payment method within 7-10 business days.
- Shipping costs are non-refundable unless the return is due to our error or a defective product.
Return Process
- To initiate a return, please contact our customer service at
- Provide your order number and reason for the return.
- Follow the instructions provided to send the item back to us.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately with photos of the issue.
- We will arrange for a replacement or refund at no additional cost.
Additional Notes
- Refunds will only be issued for items returned within the specified time frame.
- We reserve the right to refuse returns that do not meet our policy criteria.
Thank you for shopping with Trophy Tailor. If you have any questions, please contact our customer service team.